Associate Manager– Operations

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ABOUT COMPANY/ORGANIZATION

One of our reputed clients engaged in recycling of plastics products has developed a sustainable sourcing platform connecting waste collectors to global brands to ensure a steady supply of high-quality recycled material. This fair-trade verified ethical sourcing platform aims to improve the social and environmental impact of products by creating efficient shared-value chains and increasing the quality of recycled plastic. Our reputed client provides the expertise to replace the use of virgin plastic with ethically sourced recycled plastic. Join them in their mission to create dignified livelihoods and prevent ocean plastic.

JOB DESCRIPTION

This is a full-time role for seeking a dynamic Associate Manager– Operations. Looking for a highly committed and passionate individual who believes in bringing change in the informal recycling sector through community relations and capacity building. He/she should be passionate about grass-root field work. He/she share values and are driven to create social and economic inclusion.

KEY RESPONSIBILITIES
A. Stakeholder management

• Identifying, networking, mobilising and engaging key stakeholders across the informal sector in plastic recycling industry to formal supply chain. The key stakeholders are Home Based Workers (HBW), Waste Pickers (WP), Itinerant Buyers (IB), Van Units (VU), Dry Waste Collection Centre (DWCC), Waste Pickers Community Leaders, Scrap Shops (SS), Wholesaler etc.
• Enrolling and managing stakeholders on organization platform.
• Building trust with stakeholders to maintain strong working relationships.
• Increasing plastic sourcing and supply from stakeholders by ensuring ethical sourcing and fair price.
• Facilitating management and client visits with stakeholders.

B. Capacity building

• Conducting one-to-one capacity building to strengthen stakeholders working capacity w.r.t organization’s Standard Operating Procedures (SOP).
• Conducting one-to-one CRM (mobile technology) training for stakeholders.
• Creating awareness and sensitising stakeholders on various social/govt. schemes and services, statutory compliances and policies with the help of NGO/Franchise partners.
• Facilitating stakeholder formalisation in the sector by enabling opening bank accounts, PAN, ensuring statutory compliances, policies etc.
• Intervention with scrap shops for behavioural change and implementing the social additionally projects.

C. Aggregation Center/Facility Management

• Work with the facility supervisor and workers to ensure on time delivery of consignments as per schedules.
• Implement SoPs for the aggregation, segregation, QA and QC of plastic waste stream.
• Continuously improve SoP’s to optimize performance based on the Lean manufacturing principle.
• Increase throughput per day per worker and yield rates by bringing individual performance based models for workers.
• Increasing plastic sourcing and supply from stakeholders by ensuring ethical sourcing and fair price working closely with the sourcing associate.
• Facilitate during audits, assessments, client visits and visits by HQ team.
• To ensure site hygiene and cleanliness are maintained at all times as per required standards.
• Work closely with the Regional teams / other verticals to find new markets / solutions for the rest of the stream.
• Comply with requirements of deployment and sustaining sourcing charters from clients and certification bodies

D. Reporting and documentation

• Maintaining various due-diligence and other required documentation at stakeholder level, managing, monitoring and reviewing it periodically.
• Ensuring timely, concise and accurate reports on a daily, weekly and monthly basis on prescribed formats.
• Ensuring timely, concise and accurate CRM updates and also ensuring stakeholders are updating it regularly.
• Maintain case work and community work documents of stakeholders.
• Help managers and teams to capture information from the field as and when required.

E. General responsibilities

• Ensure professionalism at all times and demonstrate exemplary prioritisation of workload skills.
• Ensure that the organization policies, SOPs and protocols are being adhered to at all levels of the company.
• Ensure strict adherence to data confidentiality and security.
• Willingness to travel frequently, sometimes at short notice, including other places as per need of project or company.
• Work closely with organization team and partners.

Please note: The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. Flexibility is required and the incumbent is expected to carry out any other related duties that are necessary for the optimum functioning of the company as a whole within the employee’s skills and abilities whenever a need is pointed out, becomes apparent or as reasonably instructed.

QUALIFICATIONS, EXPERIENCES AND COMPETENCIES

• Qualifications: Graduate with 4+ years of field work experience in informal sector.
• Experience: Experience of being part of any program/project management or field work would be an added advantage.
• Experience: Experience of being part of any program/project management or field work would be an added advantage.
• Good understanding of social and environmental concepts and methods.
• Past Experience of working in the fields of Urban or Rural Development, Environment, Community Relations / Interventions / Engagement, Plastics Recycling, Waste Management will be helpful.
• Fluency in local language (Tamil) and moderate English working knowledge.
• Sound understanding of informal sector and vulnerable communities

skills

• Good interpersonal skills and ability to work in field alone.
• Open to new challenges.
• Good data management, documentation and reporting skills.
• Good computer skills – MS Office and Working on CRM.
• Ability to work under pressure and prioritise tasks.
• Eye for detail.
• Able to learn new systems, methods, processes and procedures.
• Able to meet deadlines and produce quality outputs.
• Proactive and self motivated.
• Humility, honesty, transparency, integrity and ability to maintain confidentiality.

COMPENSATION

The gross compensation budgeted for the position is ranging from INR 4.8 to 6.0 lakhs per annum (LPA) but negotiable further to commensurate with skills, qualifications, certifications, trainings, experience and salary history. The organization also offers performance bonus, medical Insurance and fixed travel allowance.

• A chance to work with a purpose-driven organization creating real social and environmental impact.
• Opportunities for personal and professional growth within a dynamic and collaborative environment.
• Candidates having a strong passion to improve the social and environmental impact.

Please submit your resumes urgently at contact@roleshifts.com