Human Resources Officer (Jaipur)

COMPANY DESCRIPTION

Foundation for Reproductive Health Services India (FRHS India) is a registered not-for-profit organization operating since 2009. FRHS India is an affiliate of MSI Reproductive Choices (MSI), a global organization providing personalized contraception and safe abortion services to women and girls. MSI’s local teams of professionals are passionate about the work they do in communities across 37 countries. The high-quality services we provide, give a woman the power to choose if and when she has children so that she’s free to pursue her plans and dreams for herself and her family.

FRHS India is the No. 1 non-governmental provider of Clinical Family Planning services. We provide quality family planning and safe and legal abortion services to women in need, through multiple channels that comprise our own clinics, clinical outreach teams, and public sector support to Government facilities. We are currently working in the states of Rajasthan, Uttar Pradesh, and Madhya Pradesh in Public Private Partnership with state governments. In 2023, our teams directly provided family planning choices and quality services to over 160,263 clients that delivered a Couple Year Protection (CYP) of over 1.98 million.

A large number of women in India are unable to exercise their sexual and reproductive rights due to a number of barriers – social, cultural, policy, and access to information and services. Thus, we work in partnership with stakeholders to improve the policy environment toward enabling women to exercise their reproductive rights and choices. FRHS India also implements advocacy projects to advance sexual and reproductive rights in the country. It is a role requirement that the job holder must fully comply with, promote, and live FRHS India’s CORE VALUES.

JOB DESCRIPTION

The HR Officer is responsible for managing all HR operations and data management within the organization. This role involves overseeing recruitment processes, employee relations, performance management, compliance, and HR data management systems. The HR Officer will ensure that all HR policies and procedures are implemented effectively and that the organization’s HR operations run smoothly.
This role works closely with the Head (HR & Admin.) and other team members to enhance and cultivate a culture of collaboration, innovation, and continuous improvement, thereby driving sustainable growth and success.
The incumbent will act as a focal point and coordinator for the States and the Head Office. This role plays a crucial part in aligning the organization’s goals with the needs of the employees, ensuring a productive workplace environment. The Officer is responsible for managing the overall operations of the HR department and achieving the deliverables within timelines.

Key responsibilities

HR Operations Management

• Oversee day-to-day HR operations including employee on boarding, off boarding, and records management.
• Ensure compliance with HR policies, procedures, and regulations.
• Assist in the development and implementation of HR initiatives and systems.
• Prepare and issue: employment contracts, offer letters, extension, confirmation, selection, transfer letters, acceptance of resignation.
• Communication to employee for annual increment, promotion, transfers, etc.

Attendance and Leave Management

• Coordinate the establishment of appropriate leave and attendance systems across all locations
• Consolidate leave data of all staff every month and update in the HRIS software.
• Prepare and submit monthly attendance and leave data for HO staff to the Line Manager for salaries
• Inform employees of their leave balances (including accumulations) every month.
• Prepare FTE (Fixed Time Employees) for on-roll and on-call employees and submit to line Manager.
• Keep a Back-up for leave & attendance.

Recruitment Support

• Assist end-to-end recruitment processes including job postings, candidate screenings, interviews, reference checks and job offers
• Coordinate onboarding processes for new employees, including orientation sessions and preparation of necessary documentation.
• Maintain and update job descriptions as needed.
• Support the development of recruitment strategies to attract top talent.

Employee Relations

• Serve as a point of contact for employee inquiries and issues, providing guidance on HR policies and procedures.
• Foster a positive work environment through employee engagement initiatives and conflict resolution.
• Conduct exit interviews and analyze data to identify trends and areas for improvement.
• Coordinate with the Insurance Agency for additions and deletions.
• Facilitate events like training, get-togethers, birthdays, Farewells, Festivals, long-year services, etc.

Performance Management

• Assist in the development and implementation of performance management systems.
• Coordinate performance review processes and provide support to managers and employees throughout the evaluation process.
• Provide support in identifying training needs and assist in organizing training and development programs.

Compliance and Policy Management

• Ensure compliance with local labour laws and regulations.
• Maintain up-to-date knowledge of HR legal requirements and best practices.
• Maintain and update HR policies and procedures, ensuring they are communicated effectively to all employees.
• Conduct regular audits of HR practices to ensure compliance and identify areas for improvement.
• Assist in the preparation of compliance reports and documentation.
• Share addition and deletion information with the admin team
• Coordination with PF/ESIC consultant for updates, new joiners and exit staff information.
• Coordination, follow up and liaising with consultants & PF Department,
• Submission of PF applications (settlement/loans/transfers)

HR Data Management

• Maintain up-to-date employee records in HRIS (Human Resource Information System) ensuring data accuracy and integrity
• Generate HR reports and analytics to support decision-making processes.
• Ensure data privacy and security protocols are adhered to in managing HR data.
• Conduct regular audits of HR data to identify and rectify discrepancies.
• Maintain and update all personnel files
• Keep track of renewal and exit employees.

Additional Responsibilities

• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Participate in HR projects and initiatives as required.
• Support the HR team in various administrative tasks and special projects.

QUALIFICATIONS, EXPERIENCES AND COMPETENCIES

Education
Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field.

Experience
Minimum 3-6 years of experience in HR operations or a similar role.

Skills and Certifications

• Preferred
  1. Professional HR certification (e.g., SHRM-CP, PHR) is an
     advantage.
  2. Experience with HR software and tools (e.g., Applicant
     Tracking Systems, Payroll Systems).
• MS Office (Mandatory).
• Strong knowledge of HR practices, employment laws, and regulations.
• Proficiency in HRIS and data management systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to handle sensitive and confidential information with discretion
• Strong problem-solving skills and the ability to work in a team and independently.
• Should be self-driven

Additional information

• Occasional travel may be required for recruitment events, training, or other HR-related activities.
• Standard office hours apply, with potential need for extended hours during peak periods.

COMPENSATION
The gross compensation budgeted for the position is INR 5 to 6 lakhs per annum (LPA). The offer made to the selected candidate shall be commensurate with skills, qualifications, certifications, trainings, experience and salary history.

CONTACT INFORMATION
ROLESHIFT MANAGEMENT PRIVATE LIMITED
NIL 34 A, First Floor Malviya Nagar, New Delhi-110017, India
E-mail: contact@roleshifts.com
Website: https://www.roleshifts.com/

APPLICATION PROCESS
Eligible candidates interested in the position are encouraged to apply by submitting their latest/updated resume that highlight their relevant expertise, skills, experience and accomplishments.

Along with your resume, kindly mention in email:

• Current Cost to Company (CTC) per annum in INR
• Current Location
• Notice Period (earliest)
• Convenient date and time to Call

Please submit your application urgently at contact@roleshifts.com